Market study: THE PIONEERS OF EXTERNAL FACING APIs
A study of the pioneers of insurance developer portals before Open Insurance becomes a reality.
THE LIST OF CONTENTS PAGE
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Executive summary
Introduction
A brief introduction to Open Insurance
- Open APIs
- Is sharing access to customer data necessary?
- The Open Insurance Initiative (OPIN)
Platform ecosystem thinking
Research methodology
Experience API approaches
- Who is winning the open API race?
- What do those APIs expose?
- Product served through APIs
The evolving nature of products
- E-commerce Purchase Protection
- Rent Guarantee insurance
- Individual Saving Account (ISAs)
- Vehicle telematics
- Micro-mobility
- Weather related insurance
- Invoice insurance
- Global Refund Protection
Business model approach
Complementary services and gamification
Open Banking Portals serving insurance APIs
Claims handling
- Index based products
- Usage based insurance
- Traditional FNOL
The developer portal experience
- Great developer experience
- Friendly developer experience
- Difficult developer experience
- Barricade developer portals
Case studies - Ecosystem management
Developer portal maturity model
Our recommendations
- Products
- Claims management
- Stimulate commercial interest
- Build for enter-operability and interaction
Final word